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Dining facility management changes
Senior Airman Syan Bittle, nutrition technician, 59th Diagnostics and Therapeutics Squadron, works the serving line Sept. 9, 2011 in the dining facility at Wilford Hall Medical Center, Lackland Air Force Base, Texas. Management of the facility transferred to a commercial company Sept. 15, 2011. (U.S. Air Force photo by Senior Airman Kevin Iinuma)
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Wilford Hall dining facility changes management

Posted 9/15/2011   Updated 9/15/2011 Email story   Print story


by Maj. Risa Riepma
59TH Diagnostics and Therapeutics Squadron

9/15/2011 - LACKLAND AIR FORCE BASE, Texas -- For the past 54 years, meals for Wilford Hall patients, visitors and staff have been provided by the hospital's active duty and civilian employees. Today, Sept. 15, management of the Wilford Hall dining facility transferred to a commercial company.

The 2005 Base Realignment and Closure law directed all inpatient care move from Wilford Hall to Brooke Army Medical Center, Fort Sam Houston, Texas. This transition resulted in changes to the food service operations here, as well.

"Wilford Hall has been the flagship dining facility among Air Force medical treatment facilities," said Lt. Col. Danelle Roddy, 59th Diagnostics and Therapeutics Squadron commander. "In 2010 our nutritional medicine team served approximately 850,000 meals to patients, patrons, and staff. This sounds like a big number, but in 1977, at the peak of productivity, 300 active duty and civilian personnel prepared more than 5,000 meals per day here at Wilford Hall."

Over the years, 59th MDTS personnel contributed to the mission of the 59th Medical Wing by supporting meal service during contingency operations such as JUST CAUSE, DESERT SHIELD, DESERT STORM, OPERATION IRAQI FREEDOM and OPERATION ENDURING FREEDOM. During Hurricane Katrina, the 59th MDTS fed hot meals to more than 300 evacuees from Louisiana.

The squadron has hosted numerous dignitaries over the years including Air Force Chief of Staff Gen. Norton Schwartz, Secretary of the Air Force Michael B. Donley, the Air Chief Marshall of Thailand, and Mr. Zachary Fisher, founder of the Fisher Foundation.

Under the new management, the Wilford Hall dining facility can no longer accept meal cards and will see some other changes. The Grab & Go service will remain operational Monday-Friday from 6 a.m. to 6 p.m., but weekend and holiday hours of operation will be subject to change, as usage is accessed.

The dining facility's main serving line will offer breakfast from 6-9 a.m. and lunch from 10:15 a.m. to 2 p.m. It will not be open for an evening dinner meal and will be closed weekends and holidays. These hours of operation are also subject to change, depending on patronage.

"Since Wilford Hall is now an ambulatory surgical center, these changes were necessary but the dining facility will still provide food service for the majority of our patients and staff," said Roddy.

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