Key Spouse Program Location: Wilford Hall Ambulatory Surgical Center, 7th Floor, Room 7B36 Hours of Operation: 1 - 3 p.m., Monday - Friday Phone: (210) 292-1075 DSN: 554-1075 The 59th Medical Wing Key Spouse Program is a formal unit program that offers informal peer-to-peer/wingman support to families. This program impacts mission readiness and retention by ensuring families have appropriate information and resources to meet their needs. In other words, the Key Spouse Program is the "Welcome Wagon" to the 59th Medical Wing, the pipeline for events and relevant information, and support for Air Force families. Support and establish continuous contact with spouses/families Link to leadership Provide an informal sounding board Strengthen leadership's support team Build strong Air Force communities Increase awareness of Lackland AFB, WHASC, and community resources Prepare and support families during separations Increase sense of unit support and quality of life among unit families Increase readiness and retention Enhance family resiliency Our goal is to make sure you are connected to the 59th MDW community and can enjoy the opportunities that are offered on Joint Base San Antonio. If you have not yet been contacted by your group/squadron key spouse, please let your Key Spouse you are here. He or she can then tell you all about upcoming events and opportunities in your group/squadron that will benefit you and your family. Support for Families During Deployment The Air Force lifestyle is punctuated by separations due to deployments, mobilizations, TDYs, remotes or crisis situations. Whether family separations are planned or unexpected, the Key Spouse assists families by keeping the lines of communication open and providing assistance in finding resource information. Who Can You Contact? Your Group/Squadron Key Spouse. Your military spouse should provide this contact information to you. If you do not have this information, call the main Key Spouse phone line at (210) 292-1075. If you get the answering machine, please leave a message and someone will return your call as soon as possible. Other base helping agencies: Airman & Family Readiness Center: (210) 671-3722 Family Member Programs, Chaplains, Family Advocacy Program, Health & Wellness Center, Mental Health, Sexual Assault Prevention Response, Legal Military Family Life Consultants (non-clinical counseling): (210) 632-3231 or (210) 632-8145 AF Aid Society Community Enhancement Programs Resource Links JBSA Force Support Squadron Military OneSource ~ "Serving the American Military & Their Families" Available to all branches of US military Available stateside ~ 1-800-342-9647 Available from overseas locations ~ Country access code + 800-342-9647 Spanish-speaking consultants available at CONUS ~ 1-877-888-0727 Wide range of topics from plumbers in the local area to the cost & availability of child care in Germany for an upcoming family's PCS Translation services available Personal & family education resource tools available ranging from printed pamphlets to electronic information to web classes/workshops Up to 6 face-to-face counseling sessions with a civilian provider at no cost to military member/family member Referral for counseling is made directly by Military OneSource consultant after discussing issue with caller (referral is NOT made by A&FRC or other base helping agency) Follow-up with caller about civilian counseling is provided by Military OneSource Free online tax service available to Active Duty personnel & their families Armed Forces Crossroads Separation & readiness Child & spouse education