Volunteer Services

The 59th Medical Wing Volunteer Service Office is responsible for maintaining a quality volunteer support system which augments the staff and positively enhances the total scope of exemplary patient care at the Wilford Hall Ambulatory Surgical Center during peacetime, wartime contingencies and national emergencies.

Hours of Operation: 7:30 .a.m. to 3:30 p.m., Monday thru Friday
(closed each day from 11:30 a.m. to 12:30 p.m. for lunch)

Phone: (210) 292-6591/ 6592

For Staff: download the new Volunteer Request Form.

For Volunteers: Download Application and in-processing sheet
Forms should be emailed to usaf.jbsa.59-mdw.mbx.wing-volunteer-services@mail.mil.

The following positions are available:
• Administrative/Clerical
• Information Desk operators
• Pharmacy assistants
• Patient Escort Transportation Service (PETS)
• Popcorn poppers
• Step Savers cart drivers
• And many more...

WHASC volunteers save the clinic more than $1,000,000 annually. The benefits from volunteering are more than monetary:

• Make important networking contacts
• Learn or develop skills, gain work experience
• Teach your skills to others, enhance your resumé
• Build self-esteem and self-confidence
• Improve your health
• Meet new people
• Feel needed and valued
• Make a difference in someone's life
• Improves the likelihood that children will volunteer as an adult

Emergency Resources

Wilford Hall
Address:
1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236

24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd.
» Click here for a map and directions
Normal Operating Hours (except for Wednesday) – 7:30 a.m. to 4:30 p.m., Monday, Tuesday, Thursday, Friday
Wednesday Training Hours – delayed opening every Wed for training, all clinics/services open at 9:15 a.m.
Information Desk: (210) 292-7412
Consult Appointment Management Office: (210) 916-9900
Randolph Clinic
Address: 221 3rd Street West, JBSA-Randolph, Texas 78150

24-Hour Access Location: Main Gate
» Click here for a map and directions

Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)

Information Desk: (210) 652-6403

Consult Appointment Management Office: (210) 916-9900

JBSA Pharmacies Information

Note: Randolph Clinic is closed until noon the LAST Wednesday of every month for readiness training.
Gateway Bulverde
Address: 25615 US Hwy 281, San Antonio, Texas, 78258

» Click here for a map and directions

Hours: 8:00 a.m. - 4:00 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4 p.m.) except Federal Holidays.

Consult Appointment Management Office: (210) 916-9900
Reid Clinic
Address: 1940 Carswell Ave Bldg. 7002 JBSA-Lackland, TX 78236-6014

24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd.
» Click here for a map and directions

Hours: 6:30 a.m. - 4:00 p.m., Monday - Friday and 7:00 a.m. - 11:00 a.m. on Saturdays

(Close at noon on the last Wednesday of each month for training)

Information Desk: (210) 292-4277

Consult Appointment Management Office: (210) 916-9900

JBSA Pharmacies Information
Dental Services

Air Force Postgraduate Dental School & Clinic

Location: Bldg. 3352, JBSA-Lackland
Phone: (210)-292-8850
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)

Dunn Dental Clinic
Location: Bldg. 6418, JBSA-Lackland
Phone: (210) 292-0123 / (210) 292-0495
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
» Click here for a map and directions
PHARMACIES
Radiology
Lackland

Computed Tomography (CT)
Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Phone: (210) 292-5200
Appointment Line: (210) 292-XRAY

Diagnostic Imaging (X-Ray)
Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Phone: (210) 292-5252/5210
Appointment Line: (210) 292-XRAY

Magnetic Resonance Imaging (MRI)
Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Phone: (210) 292-5200
Appointment Line: (210) 292-XRAY

Mammography
Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Phone: (210) 292-5561
Appointment Line: (210) 292-XRAY

Ultrasound
Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Phone: (210) 292-5200
Appointment Line: (210) 292-XRAY

Randolph
Location: Randolph Medical Clinic
Phone: (210) 652-3811

Note: Radiology is closed until noon the LAST Wednesday of every month for readiness training.
Labs
Lackland

Specimen Collection Laboratory
Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B
Walk-in Hours: 7 a.m. to 4 p.m. (Wednesdays hours are 9:15 a.m. to 4 p.m.)
Phone: (210) 292-7700

Randolph
Location: Randolph Medical Clinic, Room 1D101
Hours: 7:30 a.m. to 4:30 p.m.
Phone: (210) 652-6403 Option 2

Note: Laboratory is closed until noon the LAST Wednesday of each month for readiness training.
Transgender Health Medical Evaluation Unit
Location: First Floor, Wing D
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
Office: 210-292-3725/5877
Fax: 210-292-5806
Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil

More
Blood Donor Center
Blood Donor Center

Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. 3425

Hours: Tuesday-Friday 8 a.m. to 2 p.m.

Phone: (210) 292-8116
PATIENT FEEDBACK

INTERACTIVE CUSTOMER EVALUATION (ICE)

Tell us how we are doing. Our goal is to continually provide patient-centered quality health care. Click the link above to provide feedback on your visit.

You can also become a part of our Patient Focus Groups. We need patient input to help us improve our healthcare delivery systems. There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings.
Official Photos
To schedule an official photo please call the Public Affairs office.
Location: Wilford Hall, 2nd Floor, A-wing.
Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.)
DSN: 292-7703, COMM: 210-292-7703

Official photos are taken on Wednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only.

To schedule an appointment: Option 1: Log onto the MHS GENESIS Patient Portal OR Option 2: Call CAMO (Consult and Appointment Management Office) at: 210-916-9900

JBSA SAPR Hotline: 210-808-7272

DoD Safe Helpline: 1-877-995-5247

Chaplain Services: 210-292-7373

Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Notice of Privacy Practices

volunteer services

Volunteer Requests

Positions Available

benefits of volunteering

NOTICE OF PRIVACY

	Family Emergency Center (210) 292-7331 BAMC Emergency (210) 916-0808
	Sexual Assault Helpline 877-995-5247 Suicide Prevention 1-800-273-TALK (8255) Psych Health 24/7 (866) 966-1020